Frequently Asked Questions
Everything you need to know about your Ninepine shopping experience.
How long does shipping take and what are the costs?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days. Free shipping is available on all orders over $150.
What is your return and exchange policy?
We want you to love your Ninepine pieces. If you are not completely satisfied, you can return or exchange unworn items with original tags attached within 30 days of delivery. Please use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed 'Size & Fit' guide with specific garment measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or staying true to size for a compression feel.
What materials do you use in your apparel?
Ninepine is committed to quality and sustainability. We use a blend of high-performance technical fabrics, recycled polyesters, and organic cottons designed to provide durability, breathability, and 4-way stretch.
Are your products squat-proof and sweat-wicking?
Yes, our performance leggings and shorts undergo rigorous testing to ensure they are 100% squat-proof and feature advanced moisture-wicking technology to keep you dry during high-intensity workouts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.